THE RESERVE BANK - INTEGRATED OMBUDSMAN SCHEME, 2021
Scheme for resolving customer grievances in relation to services provided by entities regulated by Reserve Bank of India in an expeditious and cost-effective manner under Section 35A of the Banking Regulation Act, 1949 (10 of 1949), Section 45L of the Reserve Bank of India Act, 1934 (2 of 1934) and Section 18 of the Payment and Settlement Systems Act, 2007 (51 of 2007).
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Address and Contact Details:
COMPLAINTS AGAINST RBI REGULATED ENTITIES
Centralised Receipt and Processing Centre,
Reserve Bank of India
Chandigarh- 160017.
https://cms.rbi.org.in
ADDRESS OF BANKING OMBUDSMAN
Office of the Banking Ombudsman
(For Kerala and Union Territory Area–Lakshadweep)
Reserve Bank of India Building 1 st Floor, Bakery Junction,
Thiruvananthapuram -695033
Tel: 0471-2329676, Ext: 251, Fax: 0471-2321625
PRINCIPAL NODAL OFFICER
Sri. Jillsmon Jose
General Manager,
Audit & Inspection Department
Kerala State Co-operative Bank
Head Office, Co-Bank Towers
Palayam, Vikas Bhavan P.O
Thiruvananthapuram. Pin -695033
E-mail: pno@keralabank.co.in
Tel: 0471-2547274